by Sponsored Post | July 18, 2016
One Ocean Resort & Spa, a Fabulous North Florida Find
The seaside escape sets the standard for luxurious personalized service
Perched on the sands of Northeast Florida and overlooking the Atlantic Ocean, One Ocean Resort & Spa invites discerning travelers to experience true seaside luxury through a combination of artful interior design inspired by its natural setting, a vibrant location in the heart of a quaint beach village and a dedication to impeccable guest services.
The AAA four-diamond, four-star resort boasts stylish guest rooms with décor reflecting outside elements like sand, sea and sky, and suites with floor-to-ceiling views of the ocean. Only a short drive from Jacksonville, Amelia Island and Ponte Vedra Beach, the resort is the sparkling anchor of Atlantic Beach, a walkable beachfront community teeming with independent restaurants, boutiques and galleries. More than a beautiful destination, One Ocean Resort & Spa stands apart from other hotels for its attention to service.
From the moment guests arrive, they receive personalized care as they are greeted by name from the valet service, who escorts them to their guest room without stopping at the front desk, providing a seamless check-in. A dedicated docent helps acquaint guests with the property and acts as an instinctive host throughout guests’ stay. Docents assist with things like packing and unpacking items, steaming garments and shining shoes.
“Our docents are empowered to assist guests with their every need, personal or business,” says David Mariotti, General Manager of One Ocean Resort & Spa. “They are highly trained in all areas of the hotel—food and beverage, spa, housekeeping—so they can deliver what the guest is expecting.
To better serve patrons’ needs, a guest historian keeps a record of each traveler’s personal preferences while staying at the hotel. The historian contacts guests prior to their stay, tailoring their vacation with customized amenities like snacks, beverages, morning coffee, and a favorite newspaper delivered to the room.
“We are dedicated to anticipating the needs of a guest prior to their arrival. The guest historian also makes arrangements for special occasions, such as birthdays, anniversaries, and weddings,” explains Mariotti. “The historians are tasked to ensure that we exceed expectations; for example, flowers in the room to acknowledge a special day. Our guests tell us that it delights them to find surprises in their rooms. It makes a lasting impression.”
The elevated service atmosphere extends to the spa, where visitors can sip champagne while overlooking the sea before retiring to a treatment room for one of the resort’s bespoke therapies such as the Botanical Facial, Healing Sea Cocoon or signature Seashell Massage.
“The pillars of our resort experience are built on elegant design and atmosphere, intuitively trained associates and authentic services. Our team is educated and trained in how to bring these One Ocean Resort cornerstones to life in every task they do, ultimately enabling guests to feel ‘always in your element’,” explains Mariotti.
In addition to memorable spa services, the resort hosts weddings, and provides accommodations for special occasions including world-class dining in Azurea restaurant and more than 10,500 square feet of event space.
“The hotel is a popular venue for destination weddings,” says Mariotti. “We do many weddings throughout the year that range from 35 to 300 guests, with stylish décor, full professional event planning support, and flexible indoor-outdoor oceanfront facilities.”
For the discerning corporate traveler, One Ocean Resort & Spa offers a variety of business packages.
“We have a full-service conference and meeting department that specializes in high-end functions and is supported by professional event planners,” adds Mariotti.
With the calming sound of the surf crashing along the shore or the breathtaking sunsets that command attention at day’s end, business meetings are a lot less like work at One Ocean Resort & Spa.
Contact One Ocean Resort & Spa by phone at (904) 249-7402 or online at oneoceanresort.com for seasonal packages and rates.